Marriott Reviews

Marriott International is renowned for its extensive range of hotel brands that cater to various travel needs and preferences. Among the popular products and services, the luxury brands like The Ritz-Carlton, St. Regis, and JW Marriott stand out for their immersive experiences and impeccable service. Distinctive luxury options include Ritz-Carlton Reserve and The Luxury Collection, known for their unique properties and iconic hotels. For a new generation of luxury, W Hotels and EDITION offer vibrant social scenes and compelling design.

In the premium segment, brands such as Marriott Hotels, Sheraton, and Marriott Vacation Clubs are recognized for their modern design and heartfelt service. Delta Hotels by Marriott emphasizes essentials perfected, while Westin is celebrated for its innovative well-being programs. Le Méridien and Renaissance Hotels provide cultural and local discovery opportunities.

For select service stays, Courtyard offers flexible spaces and a classic style, and Gaylord Hotels are known for their garden atriums and entertainment options. Across all these brands, Marriott International ensures guests enjoy the best in dining, entertainment, services, and amenities.

Marriott.com offers a variety of payment methods to cater to the convenience of guests. Guests can update their credit card information on their Marriott Bonvoy® Account online or through the mobile app. For new reservations, an alternative credit card can be used at the booking stage. Marriott accepts all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Additionally, payments can be made using Marriott Bonvoy Points, Marriott Gift Cards, and various online payment platforms like PayPal or Apple Pay. When making a purchase from the Marriott shop, options such as Amazon Pay are also available. For any changes or updates to payment information, guests can manage their details through the 'Payment Preferences' section on their profile.

Marriott.com has a 30-day return policy for new, unwashed items, which should include the original packaging and be in the same condition as when received. For shipping, Marriott offers various options within the contiguous United States, including Ground Shipping, 3rd Day Shipping, 2nd Day Shipping, and Next Day Shipping. Shipping costs are calculated based on the order subtotal before taxes, with separate costs for special purchase items like the Marriott Bed. International shipping is available to most destinations, with rates calculated based on the actual shipping address. Duties and taxes for international orders are the responsibility of the recipient. For items received more than three days prior to an event or guest arrival, additional storage fees may apply.

Marriott Rewards, now known as Marriott Bonvoy, offers a range of benefits designed to enhance the travel experience. Members can earn and redeem points for hotel stays, room upgrades, and unique experiences. Key features include complimentary in-room Wi-Fi, exclusive member rates, and mobile check-in services. The program has various membership tiers, starting from Member to Ambassador Elite, with each level offering additional perks such as late checkout, bonus points, and room upgrades. Elite members enjoy benefits like guaranteed room availability, welcome gifts, and lounge access. Points can also be used for flights, car rentals, and shopping. Moreover, members can earn points through everyday spending with the Marriott Bonvoy Credit Card.

To book a room on Marriott.com, start by entering the destination and dates of travel on the website. Adjust the number of rooms/guests as needed. If booking multiple rooms with different requirements, separate reservations are necessary. Select the appropriate rate for the stay from the 'Lowest Regular Rate' drop-down or check the 'Use Points/Certificate' box to use Marriott Bonvoy Points or a Free Night Award. Click 'Find Hotels' to view search results and then 'View Rates' beside the desired hotel. A list of available rooms will appear; click 'Select' beside the room and rate of choice. On the 'Complete Your Booking' page, review the reservation details and click 'Book Now' to confirm the reservation. For members, exclusive Member Rates are available when booking through Marriott’s direct channels, offering at least a two percent discount on weekdays and up to five percent on weekends.

The average room rates on Marriott.com can vary widely depending on the location, time of year, and specific hotel brand within the Marriott portfolio. Generally, the average daily rate for Marriott hotels in North America was reported to be around 249.25 U.S. dollars in 2023. Rates can fluctuate, with some luxury properties averaging around $1,200 per night, while during low season, rates may drop to as low as $725 per night. Peak season rates can climb as high as $2,000 per night. It's important to note that these are averages and actual rates can differ based on specific circumstances and promotions available at the time of booking.

Any official Marriott reservation channel can be used to make a reservation, including Marriott.com, Marriott Bonvoy App, Customer Engagement Centers, or directly with a hotel.

Yes, Marriott offers group travel services to help organize the perfect group getaway with 30 extraordinary hotel brands to meet all group travel needs.

Marriott Bonvoy offers several credit cards, including the Marriott Bonvoy Boundless® Card, Marriott Bonvoy Bold® Card (with no annual fee), Marriott Bonvoy Brilliant® American Express® Card (with an annual fee of $650), Marriott Bonvoy Bevy™ American Express® Card (with an annual fee of $250), and Marriott Bonvoy Business® American Express® Card (with an annual fee of $125).

Marriott's Best Rate Guarantee assures that you'll always get the best rate available when you book directly with Marriott. If you find a lower rate for the same hotel, room type, and reservation dates on a non-Marriott website or non-Marriott Bonvoy app, you may submit a Best Rate Guarantee claim.